Empower - collaborate - lead
Direction is held deliberately here.What is formed is shaped to remain intact as responsibility deepens over time
Orientation
Serious work requires conditions in which continuity, judgment, and responsibility can prevail. What is held here is shaped for moments where clarity matters more than speed and coherence matters more than visibility. Momentum is not pursued for its own sake. Instead, the conditions are established under which work can develop with care, coherence, and time.
Structure & Role
Operation takes place through independent Houses, each with a defined mandate and domain of expertise. Authority remains close to the work, while governance, shared standards, and long-term oversight are held at Group level. This structure protects autonomy without fragmentation, allowing each House to mature in depth while remaining part of a coherent whole.
Forward Motion
Across the Houses, a disciplined approach to value-building is maintained over time. The work differs in form and function, yet remains governed by the same standards of judgment, restraint, and responsibility. Direction is provided without seeking attention. What is built is stewarded carefully, allowing each House to be understood on its own terms while remaining held within a larger continuity.
What follows is held within the Houses
The Group has worked with
Independent Houses - Distinct mandates - Shared standards.
The Houses of THG
The Hiwat Group is organised through a set of independent Houses, each established to hold a distinct body of work with depth and care.Each House exists as its own place of practice. Not to expand the Group’s reach, but to give judgment, craft, and responsibility the space to mature over time. What connects them is not uniformity, but a shared standard of restraint, precision, and long-term thinking.The structure is deliberate. It protects focus, preserves clarity, and allows work to develop at its natural pace rather than being forced into motion.Move through the Houses as you would through a structure.
THG academy
Where leadership is treated as a discipline rather than a personality.THG Academy exists for moments when responsibility deepens and judgment must sharpen
Proceed to the next House
THG accountancy
The House where financial order is established and maintained.Work here is governed by continuity, precision, and long-term responsibility.
Proceed to the next House
THG consultancy
Strategic counsel for decisions that cannot be rushed.THG Consultancy operates where clarity, consequence, and judgment intersect.
Proceed to the next House
THG creativity
The Group’s imaginative and expressive House.Here, worlds are shaped to be entered, lived with, and sustained over time.
Proceed to the next House
The People Behind the Work
The Hiwat Group operates through a deliberately composed team. Leadership, judgment, and standards are held at Group level, while execution and specialist work are carried by trusted professionals working within the Houses.Alongside its founders, the Group works with a limited number of collaborators whose expertise supports delivery, continuity, and craft across disciplines. Roles are defined by responsibility rather than visibility, ensuring that work remains coherent, precise, and quietly executed.
Milena Hiwat
Team & Roles
Daniel Hiwat
Individual profiles provide professional context
Jane Sinclair
Executive AssistantThe Executive Assistant role supports the leadership of The Hiwat Group through structured coordination and operational oversight. Responsibilities include managing schedules, maintaining communication flow, and ensuring that information and priorities remain aligned, allowing leadership to operate with focus and continuity.
Rafael Martin
Community ManagerLooks after the Academy’s community with care and attention. Conversations, connections, and day-to-day interactions are guided thoughtfully, helping members feel supported, engaged, and aligned as they move through the learning experience.
Curious what’s next?
For those who prefer substance over noise
A quiet newsletter offering reflections and ideas from across The Hiwat Group. Shared sparingly, with intention. Sent when there’s something meaningful to say.
Begin the Conversation
Engagements with The Hiwat Group are shaped through clarity, care, and intention. Work across the Group’s Houses begins with a considered exchange, grounded in alignment and mutual understanding.Use the form below to direct your inquiry to the appropriate House: THG Consultancy, THG Accountancy, THG Academy, or House of Creativity.For creative projects in particular, we remain open to new work where there is alignment in vision, scope, and standard.If you prefer to write directly, you may contact us at [email protected].Each message is reviewed with care and routed accordingly.
On Stewardship
Work that endures is rarely visible at the moment it is formed. It is shaped early, held carefully, and governed by decisions made before urgency arrives.
The mission of the Group is to shape growth that can be carried.
It builds structure strong enough to hold ambition over time.
Judgment First
Enduring work is shaped long before it is seen. It begins quietly, where judgment is exercised early and structure is put in place before it is demanded. Restraint is applied where momentum would be easier, and decisions are taken with awareness of what they must eventually carry. What lasts is rarely rushed. It is formed through deliberate choices that favour clarity over speed, coherence over applause, and substance over immediate recognition.
holding structure
As work expands, something else is required. Not direction imposed from above, but a holding structure that preserves meaning as complexity grows. Individual Houses retain their authority and their craft, yet they do not stand alone. The Group carries what cannot be carried locally: continuity across cycles, alignment across disciplines, and standards that remain intact when pressure increases.
directing growth
Stewardship is expressed through selection. Growth is pursued deliberately, guided by judgment strong enough to hold what it creates. It is allowed where it deepens capability and strengthens judgment, and refused where it dilutes focus or erodes craft. Decisions are taken with time in mind, protecting the space to think clearly, decide deliberately, and build work that remains credible long after its moment has passed.
Standards of behavior
Empower - collaborate - lead
Standards are not statements of intent. They are patterns of conduct, visible over time. They determine how authority is exercised, how decisions are made under pressure, and how others experience the Group in moments that matter. For The Hiwat Group, behaviour is not delegated to culture or personality.It is held deliberately.
The Group’s long-term strength is grounded in three governing standards shared across all Houses.
They shape conduct, decision-making, and leadership as complexity and responsibility increase.
Our Story
Founded in 2022, THG was established as a deliberately structured group designed to steward specialised work with clarity and long-term intent. Under the direction of its founding partners, the Group has been shaped around a clear mandate: to build independent Houses governed by shared standards of judgment, coherence, and responsibility, with the ambition to create work that remains credible and relevant across generations.
Terms & Conditions
TERMS & CONDITIONS THE HIWAT GROUP SOCIEDAD LIMITADA ("THG SL", “we”, “us”, “our”)1. COMPANY & CONTACT DETAILS
1.1 Legal entity The Hiwat Group Sociedad Limitada
1.2 Registered address Avenida Blasco Ibañez 3–11, 46111 Rocafort, Valencia, Spain
1.3 CIF B21620760
1.4 Contact email [email protected]
1.5 Company registry Mercantile Registry of Valencia, Section 8, Hoja 224628, Inscription 12. SCOPE, APPLICABILITY & CONTRACTUAL HIERARCHY
2.1 Scope of application These Terms & Conditions govern all services and products contracted with The Hiwat Group Sociedad Limitada, unless explicitly agreed otherwise in writing.
They apply, without limitation, to: – digital content, online programmes, subscriptions, and cohort-based education (THG Academy) – consultancy, advisory, and coaching services provided by THG SL – creative and intellectual services provided by THG SL
Services delivered by other legal entities, including but not limited to THG Netherlands BV, are expressly excluded and governed by their own terms.
2.2 Contractual hierarchy Where a signed agreement, statement of work, engagement letter, or other written contract conflicts with these Terms & Conditions, the signed document shall prevail.3. PRICES, PAYMENTS & CURRENCY
3.1 Currency All prices are stated and charged in EUR, unless expressly agreed otherwise.
3.2 Third-party fees Currency conversion, exchange rate differences, and bank or payment provider fees imposed by third parties are not the responsibility of THG SL.4. DIGITAL CONTENT, PROGRAMMES & SUBSCRIPTIONS
The provisions of this Chapter apply exclusively to digital content, online programmes, subscriptions, lifetime access offerings, and cohort-based education delivered under THG Academy.
4.1 Refunds Digital content, online programmes, and subscriptions are non-refundable once access has been granted or the content has been delivered, except where mandatory consumer protection law applies.
Force majeure events, including but not limited to war, natural disasters, infrastructure failures, or third-party platform outages, do not constitute grounds for refunds.
4.2 Subscriptions & platform availability Subscriptions renew automatically unless cancelled prior to the renewal date.
Lifetime or extended access offerings are dependent on the continued availability of third-party platforms. Unless there is a verified disruption exceeding seven (7) consecutive days, no refunds, credits, or extensions shall be granted.
In the case of time-bound or cohort-based programmes, temporary disruptions may be remedied through rescheduling, alternative delivery, or equivalent replacement sessions at the discretion of THG SL. Such remedies constitute the client’s sole and exclusive remedy.
4.3 Intellectual property & usage All Academy materials are provided for the personal, non-transferable use of the registered participant only. Sharing, redistribution, sublicensing, or commercial exploitation is prohibited.
THG SL reserves the right to suspend or terminate access in the event of misuse or breach of these Terms.4.4 Services involving minors Where services, programmes, or digital products are accessed or used by minors, such access shall occur exclusively under the supervision, responsibility, and authority of a parent, legal guardian, school, or other authorised institution.
The contracting party is always the parent, legal guardian, school, or institution, not the minor. Any consent, acceptance of these Terms, or contractual commitment must be provided by the legally responsible adult or entity.
THG SL does not provide services directly to minors on a standalone contractual basis and assumes no parental, custodial, educational, or supervisory responsibility beyond the scope expressly agreed with the responsible adult or institution.5. PROFESSIONAL SERVICES
5.1 Nature and standard of service THG SL undertakes to perform consultancy and advisory services with professional diligence and care, using suitably qualified personnel.
Consultancy and coaching services are advisory, developmental, and reflective in nature only. Any views, analyses, guidance, questions, frameworks, or recommendations provided by THG SL are non-binding and do not constitute instructions, directives, therapy, counselling, medical advice, legal advice, or substitute decision-making.
THG SL does not act as a fiduciary, manager, officer, representative, therapist, or healthcare provider of the client.
Clients retain full responsibility for: – evaluating advice received – making decisions based on that advice – implementing any recommendations – ensuring regulatory, legal, financial, and operational compliance within their organisation
5.2 Information dependency and client obligations THG SL relies on information, data, and representations provided by the client. The client is responsible for ensuring that all information supplied is accurate, complete, and timely.
THG SL shall not be liable for delays, errors, omissions, or adverse outcomes arising from incomplete, inaccurate, or late information provided by the client, or from the client’s failure to promptly notify THG SL of known or suspected errors, changes, or relevant circumstances.
5.3 Scope limitation and change control THG SL’s obligations are strictly limited to the scope of services expressly agreed in writing. No duty exists beyond the agreed scope, and any extension or modification of services must be confirmed in writing.
5.4 Remediation and opportunity to cure Where a service is alleged to be defective or incomplete, THG SL must be notified in writing without undue delay and given a reasonable opportunity to remedy the issue.
Unless otherwise agreed, such remediation shall be provided at no additional cost where the issue is attributable to THG SL, or at cost where the issue arises from changes, clarifications, or additional input required due to client-provided information or circumstances.
5.5 No guarantees Consultancy and advisory services are provided on a best-efforts basis. THG SL does not guarantee specific outcomes, results, or commercial success.
5.6 Limitation of liability To the maximum extent permitted by law, THG SL’s total aggregate liability arising out of or in connection with consultancy services, whether in contract, tort, or otherwise, shall be limited to the total fees actually paid by the client for the specific engagement giving rise to the claim.
THG SL shall not be liable for indirect, incidental, special, or consequential losses, including loss of profits, loss of business, loss of opportunity, or loss of anticipated savings.6. CREATIVE SERVICES (INCLUDING DIGITAL PRODUCTS)
6.1 Nature of creative services Creative services include, without limitation, concept development, design, narrative, digital products, tools, and creative outputs delivered by THG SL.
Unless expressly agreed otherwise in writing, creative services do not constitute regulated advice, financial advice, legal advice, or technical guarantees.
6.2 Deliverables & interpretation Creative outputs are interpretative by nature. Variations in perception, application, or implementation do not constitute defects or non-performance.7. THIRD-PARTY SOFTWARE, PLATFORMS & DEPENDENCIES
7.1 Third-party reliance THG SL may rely on third-party software, platforms, or integrations in the delivery of its services.
While reasonable safeguards are maintained, THG SL is not liable for failures, interruptions, delays, or losses caused solely by third-party providers.
7.2 Business interruption THG SL shall not be liable for business interruption, loss of revenue, loss of opportunity, or indirect or consequential damages arising from third-party platform unavailability.8. AI-ASSISTED CONTENT & USE OF TECHNOLOGY
8.1 AI usage THG SL may use artificial intelligence tools as an assistive aid in drafting, reviewing, or preparing materials.
All outputs remain subject to human oversight, and THG SL retains full responsibility for final deliverables.9. DATA PROTECTION
9.1 Compliance THG SL complies with the EU General Data Protection Regulation (GDPR) and Spanish Organic Law 3/2018.
9.2 Retention Personal data is retained only for as long as legally or operationally necessary, including: – four (4) years for tax-related records – six (6) years for commercial records
Further details are set out in the applicable Privacy Notice.10. GOVERNING LAW, JURISDICTION & DISPUTE RESOLUTION
10.1 Governing law These Terms & Conditions, and any contractual or non-contractual obligations arising from them, are governed exclusively by Spanish law.
10.2 Jurisdiction — business clients For clients acting in the course of business or professional activity, exclusive jurisdiction lies with the courts of Valencia, Spain.
10.3 Jurisdiction — consumer clients For clients qualifying as consumers, jurisdiction shall be determined in accordance with mandatory EU consumer protection rules. The governing law of the contract remains Spanish law.
10.4 Dispute resolution & escalation Any dispute shall first be raised with THG SL via [email protected] in an attempt to resolve the matter amicably.
Where resolution is not achieved, the parties may, by mutual agreement, seek mediation or alternative dispute resolution. Participation is voluntary and does not restrict access to the courts.11. VERSION HISTORY
11.1 v1.0 — Unified THG SL Terms & Conditions (Academy preserved; Consultancy & Creativity integrated)
Privacy Notice
The Hiwat Group Sociedad Limitada (THG SL)
Email: [email protected]
This Privacy Notice explains how THG SL processes personal data when you visit our website, contact us, or use our services. It is provided in accordance with Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018 (LOPDGDD), Spain.1. Who We Are
THG SL is the Data Controller responsible for processing your personal data across all its business activities, including consulting services and digital or educational programmes delivered through its internal divisions.2. What Data We Collect
Depending on your interaction with us, we may collect:
• Name
• Email address
• Professional or organisational affiliation
• Communications you send to us
• Programme or course participation data (where applicable)
We do not collect sensitive personal data unless legally required.3. Why We Use Your Data
We process personal data only where necessary for:
• Responding to enquiries and communications
• Delivering consulting, advisory, or educational services
• Managing client or learner access to platforms
• Processing payments and issuing invoices
• Complying with legal, tax, and regulatory obligations
• Maintaining the security and integrity of our systems4. Legal Bases for Processing
Your personal data is processed on one or more of the following legal bases:
• Performance of a contract (GDPR Art. 6(1)(b))
• Legitimate interests (GDPR Art. 6(1)(f)), such as service delivery, security, and quality assurance
• Legal obligations (GDPR Art. 6(1)(c))
• Consent (GDPR Art. 6(1)(a)), where required by law5. Who We Share Data With
We may share personal data with trusted service providers acting under contractual and legal safeguards, including providers of:
• Website and platform hosting
• Email communications
• Payment processing
• IT security and infrastructure
Some providers may be located outside the European Economic Area. Where this occurs, transfers are protected by GDPR-approved safeguards, such as Standard Contractual Clauses.
We do not sell personal data or share it for marketing purposes.6. Data Retention
Personal data is retained only for as long as necessary:
• Contact and service-related data: for the duration of the relationship and a limited period thereafter
• Accounting and payment records: as required by Spanish law7. Your Rights
You have the right to:
• Access your personal data
• Correct inaccurate data
• Request deletion, where legally permitted
• Restrict or object to processing
• Request data portability
Requests can be made by contacting [email protected]. We respond within the time limits set by law.8. Data Security
We apply appropriate technical and organisational measures to protect personal data and rely on reputable service providers operating under GDPR-compliant safeguards.9. Complaints
If you believe your data protection rights have been infringed, you may lodge a complaint with the Spanish Data Protection Authority (AEPD). We encourage you to contact us first so we can address your concerns.This Privacy Notice may be updated periodically. The current version applies from the date of publication.
Legal Notice / Aviso Legal
In accordance with Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSI-CE), users are informed of the following information:1. Website Owner
• Legal name: The Hiwat Group Sociedad Limitada
• Trade name: The Hiwat Group / THG
• CIF: B21620760
• Registered address: Avenida Blasco Ibáñez 3–11, 46111 Rocafort, Valencia, Spain
• Contact email: [email protected]
• Commercial Registry: Valencia Commercial Registry, Section 8, Page 224628, Entry 12. Purpose
This Legal Notice governs access to, navigation on, and use of the website owned by THG SL, as well as the responsibilities arising from the use of its content, services, and information.
THG SL carries out business consulting activities, digital education, and professional services in both B2B and B2C contexts.3. Terms of Use
Access to and use of the website confers the status of user and implies full and unreserved acceptance of this Legal Notice.
Users undertake to use the website in accordance with the law, good faith, public order, and this Legal Notice. Use of the website for unlawful purposes or in a manner that may cause harm to THG SL or third parties is prohibited.4. Intellectual and Industrial Property
All content on the website, including but not limited to texts, documents, methodologies, trademarks, logos, designs, source code, and other elements, is owned by THG SL or by third parties who have authorised its use.
Reproduction, distribution, public communication, or transformation of such content is prohibited without the prior express written authorisation of THG SL, except where legally permitted.5. Liability
THG SL does not guarantee the continuous availability of the website or the absence of technical errors and shall not be liable for any damages arising from access to or use of the website, except where liability is legally mandatory.
The website may contain links to third-party websites. THG SL assumes no responsibility for the content, policies, or practices of such external websites.6. Data Protection
The processing of users’ personal data is governed by the Privacy Notice, available on this website, and is carried out in accordance with Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018 (LOPDGDD).7. Governing Law and Jurisdiction
This Legal Notice is governed by Spanish law.
For the resolution of any dispute arising from access to or use of the website, the parties submit to the courts and tribunals of Valencia, Spain, unless mandatory consumer protection regulations provide for a different jurisdiction.English version notice: This Legal Notice is provided in English for convenience. In the event of any discrepancy, the Spanish version shall prevail.Last updated: 18 January 2026
